Terms & Conditions

Welcome to The Cozy Knits! By using our website and services, you agree to the following terms and conditions.

1. General Terms

• All users must be at least 18 years old or have parental consent.
• By placing an order, you agree to provide accurate and complete information.
• We reserve the right to update these terms at any time.

2. Product & Order Policies

• All products listed on our website are subject to availability.
• Prices may change without prior notice.
• Orders may be canceled if fraudulent activity is suspected.

3. Payment & Billing

• We accept various payment methods, including credit/debit cards and bank transfers.
• Customers are responsible for any applicable taxes or duties.

4. Shipping & Delivery

• Delivery times may vary based on location and shipping method.
• We are not responsible for delays caused by shipping carriers.

5. Returns & Refunds

• Returns are accepted within 7 days of delivery for eligible products.
• Customized or clearance items are non-refundable.

6. Intellectual Property

All content on this website, including images and text, is the property of The Cozy Knits and may not be reproduced without permission.

7. Contact Information

For any inquiries regarding our terms and conditions, please contact us at support@thecozyknitsbd.com.