Privacy Policy

At The Cozy Knits, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

• Personal details (name, email, phone number) provided during account creation or order placement.
• Payment details for order processing (handled securely by our payment partners).
• Browsing data collected through cookies to enhance user experience.

2. How We Use Your Information

• To process and fulfill orders.
• To provide customer support and respond to inquiries.
• To improve our website, products, and services.
• To send promotional offers (only if subscribed).

3. Data Protection

• Your personal data is encrypted and stored securely.
• We do not sell, trade, or share your information with third parties without consent.
• Our website follows industry-standard security protocols.

4. Cookies & Tracking

We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

5. Your Rights

• You can request access, updates, or deletion of your personal data.
• You may opt out of marketing emails at any time.

For any privacy-related concerns, contact us at privacy@thecozyknitsbd.com.